Shipping Policy
Shipping & Returns
Processing and delivery times at TAMOREA depend on what you order. Clothing, jewelry and pre-order items each follow the timeframes below. Please review the timeframe for your items before placing your order.
Clothing Orders
7–14 BUSINESS DAYS— Clothing
All TAMOREA clothing orders take 7–14 business days to be processed and delivered. The 7–14 business-day timeframe begins after you place your order.
Jewelry Orders
Jewelry items currently on hand
4–10 BUSINESS DAYS— Jewelry currently on hand
Items that are currently in stock and ready to be fulfilled take 4–10 business days to be processed and delivered.
Jewelry items not currently on hand
7–14 BUSINESS DAYS— Jewelry not on hand
Items that are not currently on hand take 7–14 business days to be processed and delivered.
Pre-Order Items
7–14 BUSINESS DAYS— Pre-order items
Any product specifically marked “PRE-ORDER” on the website takes 7–14 business days to be processed and delivered. The 7–14 business-day timeframe begins after the customer places the order.
Customers should review the product listing and processing timeframe before placing a pre-order.
IMPORTANT: If an order contains a pre-order item, the customer should expect the order to follow the applicable pre-order timeframe.
Tracking
Customers will receive tracking information at the email address provided at checkout once their order has shipped. Please use the tracking number provided to monitor your package.
Processing and delivery times are estimates and may occasionally be affected by carrier delays, holidays, weather, or circumstances outside of TAMOREA's control. These delays may extend the estimated delivery timeframe.
Shipping Address
Customers are responsible for entering a complete and accurate shipping address at checkout. TAMOREA is not responsible for packages delayed, lost, returned, or undelivered because of an incorrect or incomplete address provided by the customer.
If a package is returned to TAMOREA because of an incorrect or incomplete address, the customer may be responsible for the additional shipping cost required to reship the order.
Lost, Stolen, or Delivered Packages
Once an order has been shipped and tracking shows that the package was delivered, TAMOREA is not responsible for packages that are subsequently lost or stolen. Please contact your local carrier regarding delivery issues or claims.
Important Order Information
By placing an order with TAMOREA, customers acknowledge and agree to the processing and delivery timeframes shown above.
Returns
All sales are final and we do not offer exchanges. For defective, damaged or incorrect items, see our Refund & Defective Items Policy.
