Effective Date: September 25, 2026
Terms & Conditions
Welcome to TAMOREA. By accessing or using tamorea.com or placing an order through our website, you agree to these Terms & Conditions. Please read them carefully before making a purchase.
1. About TAMOREA
TAMOREA is an online fashion and jewelry boutique offering clothing, jewelry, and other fashion-related products.
Customer support: hello@tamorea.com or call 703-966-1135
Website: tamorea.com
2. Use of Our Website
You agree to use the TAMOREA website only for lawful purposes. You may not use the website in a way that could damage, disable, overburden, or interfere with the website or prevent other customers from using it.
You may not attempt to gain unauthorized access to our website, accounts, systems, or customer information.
3. Products & Product Information
TAMOREA makes reasonable efforts to display product descriptions, photographs, colors, sizing information, and prices as accurately as possible.
However, colors may appear slightly different depending on a customer’s device or screen settings.
Product availability may change without notice.
4. Pricing & Payment
All prices displayed on the website are listed in U.S. dollars unless otherwise stated.
TAMOREA reserves the right to correct pricing, product descriptions, availability, or other website errors.
Payment must be successfully authorized before an order can be processed.
Orders are processed through our Shopify-powered checkout and available payment methods displayed at checkout.
5. Pre-Orders
Products marked PRE-ORDER are not necessarily currently on hand.
Pre-order items take 7–14 BUSINESS DAYS to be processed and delivered.
Customers are responsible for reviewing the product listing and applicable processing timeframe before placing a pre-order.
6. Clothing Processing & Delivery
TAMOREA clothing orders take 7–14 BUSINESS DAYS to be processed and delivered.
Customers will receive tracking information once their order has shipped.
7. Jewelry Processing & Delivery
Jewelry items that are currently on hand take approximately 4–10 BUSINESS DAYS to be processed and delivered.
Jewelry items that are not currently on hand take approximately 7–14 BUSINESS DAYS to be processed and delivered.
See our Shipping Policy for full details.
8. Shipping
Customers are responsible for providing an accurate and complete shipping address during checkout.
TAMOREA is not responsible for delays, lost packages, returned packages, or undelivered packages resulting from incorrect or incomplete shipping information provided by the customer.
Once an order has been shipped, customers will receive tracking information.
Carrier delays, weather, holidays, or circumstances outside of TAMOREA’s control may affect delivery times.
Read the full Shipping Policy.
9. Refunds & Defective Items
TAMOREA purchases are final sale, except where otherwise required by applicable law or where TAMOREA determines that a defective or incorrect item qualifies for resolution under our Refund & Defective Items Policy.
Customers who receive a defective or damaged item MUST contact hello@tamorea.com within 24 HOURS of receiving the order.
Customers must provide their order number, a description of the issue, and clear photographs of the defective or damaged item.
Customers should not return an item unless TAMOREA provides return instructions.
Our complete Refund & Defective Items Policy is available on the website.
10. Order Cancellations
Orders may begin processing shortly after they are placed.
Once an order has entered processing or production, cancellation or modification may not be possible.
11. Intellectual Property
All TAMOREA branding, logos, photographs, graphics, website content, product names, text, designs, and other original materials on tamorea.com are owned by or licensed to TAMOREA unless otherwise stated.
You may not reproduce, copy, modify, distribute, sell, or commercially use TAMOREA content without written permission.
12. User Content
If customers voluntarily submit reviews, photographs, testimonials, comments, or other content to TAMOREA, they represent that they have the right to submit that content.
TAMOREA may use submitted content for legitimate business and marketing purposes where permitted by applicable law and any required consent.
13. Website Availability
TAMOREA works to keep the website available and functioning properly but does not guarantee that the website will always be uninterrupted, error-free, or available at all times.
We may update, modify, suspend, or discontinue portions of the website when necessary.
14. Third-Party Services
TAMOREA uses third-party services, including Shopify and payment, shipping, email, and technology providers, to operate the online store.
Third-party services may have their own terms, policies, and requirements.
15. Limitation of Liability
To the extent permitted by applicable law, TAMOREA will not be responsible for losses resulting from circumstances outside of our reasonable control, including carrier delays, delivery interruptions, website interruptions, technical issues, or other events beyond our control.
Nothing in these Terms is intended to limit any rights or protections that cannot legally be excluded or limited under applicable law.
16. Changes to These Terms
TAMOREA may update these Terms & Conditions from time to time. Updated terms will be posted on this page with the applicable effective date.
Your continued use of the website after updated terms are posted constitutes acceptance of the updated terms to the extent permitted by law.
17. Governing Law
These Terms & Conditions are governed by applicable law. Any dispute will be handled in accordance with the laws and courts applicable to TAMOREA and the customer’s transaction, subject to any rights that cannot legally be waived.